State Farm® Insurance Agent Paul Counts

"Cheryl Barr is an outstanding customer relations specialist (among her other multi-faceted jobs) at State Farm. She is very understanding of a clients plight, always listens to the complaint and ends the conversation with an “I will see what I can do and get back to you.” You usually see the results of her labor with a new invoice, for example, reflecting a more palatable amount and/or will call you back. She is exceptional and I trust her implicitly. State Farm needs to know how valuable Cheryl is! Thank you!"

"I've been with this agency for over 20 years. Without exception, they are highly professional, customer service-oriented and are also compassionate human beings. Cheryl is super responsive and always provides thorough responses to my questions and concerns and typically gets back to me within hours. I couldn't ask for better service. You can trust this agency with protecting your assets and loved ones."

"Cheryl, Chris and Paul-owner are the best. Very helpful, professional and easy to communicate to about any concerns regarding insurance policies. Even though I know there're probably cheaper insurances I choose to stay with them."

"As always Chris was very helpful, gave me the information I needed in a timely manner. 5 Star all the way. Thank you very much 👍"

"I like to thank miss cherl for everything she best always make me happy and she easy to work with"

"Absolutely had a great experience with this branch after moving into town. Chris from the office was proactive every time and got my state-state transfer done FAST! This office is friendly and pro customer, highly recommend."

"Great team to work with...hassle free. I am a long time customer who left for a non-State Farm insurance but came back because the customer service with the Counts office is A+. Absolutely recommend this team for anyone looking around for insurance."

"I mostly interact with Ms.Cheryl when I call or come into the office.She has helped me very much when I have questions or have problems., she was able to resolve them. For me , she is the kind of employee any business would want."

"Been with Paul Counts since 2010 and will continue to do buisness with them as they are top tier in professionalism and customer service. Cheryl is the best! The best agent out there!"

"State Farm has always been very reliable helping to solve any MVA or insurance issues. Chris and Cheryl are the Best !"

"With good help from Chris, purchased the insurance with ease."

"I've been with State Farm ( insurance)/ Paul Counts office for many years. The staff is awesome ! Their customer service is impeccable and very professional. They operate with integrity. Cheryl is absolutely amazing ! She is very patient and understanding. She always take the time to answer any questions I have and always provide me with the best option that's available. I would highly recommend them to anyone who is looking for some insurance. Cheryl is the Best !!!!!"

"Ms. Cheryl is amazing to work with. Both times she assisted me with setting up my policies, she was patient, kind, and very knowledgeable. No complaints."

"Great help"

"Cheryl is a delight to speak with as is the entire agency staff. The Paul Counts State Farm Agency is the only Insurance Agency for our family, always professional, knowledgeable & courteous, don’t go anywhere else!"

"all staff very helpful. Chris, Joseph, Cheryl, Paul."

"Chris a Cheryl my State Farm agents are always helpful When I call to make my payments! Great work I would definitely recommend them to my friends and family!"

"The staff is always friendly, knowledgeable and willing to help. Exceptional customer service!"

"I’ve recently moved from Virginia, and Cheryl made it a seamless transition for me to continue my coverage via state to state. She was extremely kind and helpful however, it was her professionalism and thoroughness, which will make me a customer for life I recommend if you’re in need of any type of coverage please reach out to Cheryl at State Farm"

"Paul Counts and his staff are very friendly and professional.Chris gives me excellent service when he answers the phone.Cheryl who has been there for years always gives me very knowledgeable responses when I have questions about my policy.Keep up the exemplary service."

"I have been with State Farm for a long time. The quality of their services and professional customer care keeps me loyal to the company. Cheryl one of the team member at Mr. Paul Counts office is the best in customer care."

"Paul and his team are great, I’ve been with them for about 4 years. Worked with Chris recently to update my policy to include my wife, and he has been very patient and helpful. Thank you to everyone that has helped me over the years at the Paul Counts office!"

"Ms.Cheryl and her team have been the best !! Glad to be doing business with them!"

"Always helpful always do whatever they can to assist!!!"

"I had a conversation with Ms. Cheryl regarding my home owners insurance policy. Ms. Cheryl was very knowledgeable and displayed excellent customer service."