State Farm® Insurance Agent Paul Counts
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Donald Jones
December 17, 2025
"Cheryl has been extremely wonderful, very professional and always business minded thru out the years that I've been with State Farm."
"Thank you, Mr. Jones! Thank you for your business over the past 5+ years. It is our pleasure."
Omotokunbo Dosunmu
December 16, 2025
"I want to thank Ms. Cheryl for her openness and kindness and patience. She will take her time to explain things to you in ways one can understand. I guess after being in this business for years, she has become the best. I recommend State Farm with a 5 Star. I want to appreciate Mr., Count too for how he appreciate his customers. Kudus to you guys!"
"Thank you Omotokunbo! It was great speaking with you last week. Welcome to our agency. We are so happy to have you with us."
Renee
December 11, 2025
"I have been with State Farm since 1998 (27 years). In 2003 Paul Count's established his State Farm office at the time in College Park, MD and I walked in and never walked out. To this day after 22 years he is still my State Farm agent. They are now in Odenton, MD and still delivers great customer service to all their clients with respect and honesty. I have always done business with Cheryl who I consider a long time friend, and member of my family. She is always willing to help and get you the answers to your questions. But no matter who in the office helps you, you will always feel like a part of the family. Thank you for all the wonderful years with your State Farm Agency I look forward to many more years to come."
"Thank you Renee!! It's amazing to think back to those days in 2003. You have always been such a wonderful customer. Looking forward to the next decade!!!"
Nigel Forde
December 7, 2025
"Everything you could want from an agency! They’re easy to communicate with, truly customer-first, and consistently proactive. I’ve never once felt like just another paying customer. This office has gone above and beyond multiple times for me and my family, especially Cheryl! I recommend them every chance I get and will continue to do so."
"Thank you so much for taking the time to share your thoughts and experiences with us. We appreciate your business!! Thank you for being such a great customer!!!"
Denise Brooks
November 21, 2025
"I have been with State Farm for 20 years. Ms. Cheryl has been our family agent for all of those years. We all love her because she is just like being apart of our family. She has always helped us to get the right insurance on our cars. She always gave us great customer service, and well knowledgeable as insurance agent and a wonderful person that will help anyone to get the right insurance State Farm offers. With a person like Ms. Cheryl to work with I don’t mind telling my family and friends about State Farm.."
"Thank you, Denise! We have built our business on long-term customers like you! Cheryl is absolutely the BEST. We are so fortunate to have her with us. "
Bryan Carter
November 19, 2025
"I like to thank miss cheryl for everything she best always make me happy and she easy to work with and make sure am ok give her a bonus she needs one"
"Thank you Bryan! We are so happy to work with you! Greatly appreciate your business! Thank you again!"
Moses E
November 11, 2025
"I had a great experience working with my insurance agent, Paul. He helped me with both my renters and auto insurance, and made the whole process simple and stress-free. He was always quick to provide updates and answer any questions I had. I highly recommend working with Paul and State Farm, excellent service!"
"Thank you for the kind words Moses! We are her to help however we can!"
Johnny Costas
November 11, 2025
"Cris es muy profesional y atento en cada detalle , es muy rápido resolviendo cualquier inconveniente"
"¡Muchas gracias, Johnny! ¡Estamos muy contentos de poder trabajar contigo!"
Nancy DeLuca
November 7, 2025
"I’ve been with State Farm over 40 years. Cheryl Barr is an outstanding customer relations specialist, highly professional and easy to work with and talk to. She is always willing to help me with any issues I have as well as the other staff. Overall, I give them a 5 or more star rating."
"Thank you, Nancy! It is such a pleasure to work with you all these years. We are very grateful for your kind words."
Lynn G.
October 24, 2025
"The Paul Counts State Farm agency is absolutely wonderful. I requested an online quote and, received a call from their office promptly. Cheryl was very helpful when I returned the call and Chris professionally and efficiently helped me set up my policy. A great team!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Frances Richardson
October 20, 2025
"They're service is always rewarding and Chris knew me by name and he was very concerning and kind."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Angela Anderson
October 13, 2025
"Cheryl and Paul are so helpful and nice I been with 30 or more years and I'm not trading then for no one"
"Thank you so much for your kind words and loyalty over the past 30+ years! We're thrilled to hear that we have been so helpful and friendly throughout your experience. We truly appreciate your continued trust and look forward to serving you for many more years to come!"
Bluesunshine Johnson
October 10, 2025
"Ms. Cheryl is always extremely helpful and strive to answer every question. Her level of communication, professionalism and service should be the customer service standard and not the exception. This is one of the major reasons why we have been a Paul Counts State Farm Insurance customer for over a decade! Your service is greatly appreciated, thank you!"
"Thank you Bluesunshine (love the name by the way)!! We are very grateful to have worked with you for 10+ years!!"
Nahed
October 9, 2025
"I’ve been a proud customer of Paul Count’s office for several years, his services exceed my expectations and especially his staff (Ms.Cheryl) with her professionalism and expertise makes the process very easy and seamless. I highly recommend them to anyone looking a trustworthy insurance agent!"
"Thank you so much for being such a great customer!! Our goal is to always EXCEED expectations!"
Nina Longlegs
October 8, 2025
"Been with Paul and his staff for almost 20 years. Always professional, helpful, and informative."
"Thank you Nina! We greatly appreciate your tenure with State Farm and with our office! Love your Google handle!!!"
Margaret Gant
September 24, 2025
"I have received great service since 2013. I have recommended StateFarm Insurance to many of my friends. The prices are very reasonable! The young lady that runs the office is very professional and knowledgeable. JUST LIKE A GOOD NEIGHBOR…. STATEFARM IS THERE!!"
"Thank you, Ms. Gant! We look forward to continuing to provide you with great service! Thank you for your patronage for over 12 years!!"
Noah Chung
September 23, 2025
"Highly recommend working with them! Chris has been a great help navigating policies. I’ve had a lot changes with policies and he’s been very flexible and able to address any of my concerns. He’s also constantly checked in to make sure all of my questions are answered."
"That is great to hear, Noah! Please do not hesitate to call upon us whenever you have a question or need a change. We GREATLY appreciate your business!"
Simone Fennell
September 22, 2025
"This State Farm office has taken care of my CAR And renters insurance needs for 6+ years and I couldn't be more pleased with the service. Cheryl has been prompt and professional! I would highly recommend this office."
"Thank you for giving us the opportunity to work with you for the past 6+ years! We are very grateful for your car insurance and renter's insurance business! Thank you for the kind words."
harold sampson
September 18, 2025
"Cheryl was very helpful with my situation I'm always pleased with her service"
"Thank you Mr. Sampson! Cheryl is the BEST! We greatly appreciate your business. Thank you again."
anna lawson
September 15, 2025
"Exceptional service!!"
"Thank you Anna! Welcome to State Farm! So happy to work with you."
Elena Madison
September 12, 2025
"Amazing service!!! He walked me through the entire process and made it so easy and fast. He was super friendly and the process was super fast."
"Thank you, Elena! We do everything possible to make the process as simple and easy as possible!"
Ciara Mccray
September 12, 2025
"Wonderful customer service! Will gladly refer friends and family."
"It is our pleasure, Ciara! "
Demetrius Pettiford
August 19, 2025
"Cheryl is the best insurance agent that I have experienced, she takes care of all of my inquiries."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Jasmin Calhoun
August 14, 2025
"I personally always speak with Ms.Cheryl, and since day one she has been a great help in keeping me informed on my options when I’m in a bad financial space. She’s knowledgeable, sympathetic, relatable, and so many more things. She’s made things very smooth me in times where I didn’t think they would be easy to deal with. I really appreciate you Ms.Cheryl and I hope you see this!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thank you so very much for your faith in us!"
Marcus Currie
August 13, 2025
"Ive been with State Farm and Paul Counts office since receiving my first car. Cheryl and Paul have always been attentive and there to help me whether it be updating policies or just answering a question or helping me through my accident claim. I have also added homeowners with them. The customer service has second to none and they have made me customers for life. I highly recommend this office as they have been nothing but great."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "