State Farm® Insurance Agent Paul Counts

"Guillermo responded to all of our concerns with professionalism and diligence, maintaining consistent and thorough follow-up throughout the process. All issues were addressed and resolved in a prompt, efficient, and satisfactory manner."

"Gracias Guillermo ,x excelente atención y servicio, 100% recomendado"

"Chris is a super employee and he will help you with any questions that you may have."

"Paul’s State Farm team has been wonderful to work with. Cheryl Barr, is very knowledgeable, she will walk you through the process, the coverage and answers any questions you may have. I highly recommend this team."

"Cheryl is AMAZING! Any changes to your policy she calls and explains it like a champ. She is a very sweet and respectful lady"

"I started with having my car insurance through the Paul Counts Agency and have since added renters and now homeowners insurance. My agent, Chris, always keeps me posted on about any changes to my policies and most recently helped me navigate adding homeowners insurance. He's been very communicative and easy to work with."

"I have had the absolute best experience with Chris. He is truly a God send. He’s helped me with so many questions and it doesn’t feel like I’m a bother. Such great customer service!"

"Great company I’ve been with statefarm for over 25 years and I have no problems with Statefarm. I recommend my family and friends to Statefarm and they also enjoy the services. Mr. Paul Counts And his staff Has outstanding customer service and it’s very supportive Now"

"Great customer service. Whenever I have a question or concern, Chris and Sherl are the BEST. Very positive, professional and trustworthy. Thanks for everything."

"Chris was very helpful from the beging to the end of the process. Reached out directly to him; had an awesomely smooth experience switching over. If I could give more stars I would."

"I have been with State Farm since I was 17 years old, and I am now 40. They have been my first and only car insurance provider, in addition to offering other insurance products, including coverage for my business. I have had opportunities to shop around with other companies, but I always find myself staying with State Farm—not only because of the competitive rates, but more importantly because of the people, especially Cheryl. She has been servicing my family since I was a teenager, and now that I’m a full adult, her level of care has never changed. She is personable yet extremely professional and is always looking for ways to save me money. I truly appreciate her."

"Thank God for Cheryl Barr. She has been our agent for over 10 years. She truly cares about her services for her customers. Whenever we have a question or concern she answers expeditiously."

"Chris is always ready to serve and get the job done!"

"I have been a State Farm customer for many years and quite satisfied with my rep Paul Counts. Over the years he has kept me and my family up to date on the many services State Farm has available to us. I especially would like to commend Cheryl Barr for always being prompt in assisting with our requests and expediting services when needed, in addition to making us aware of new State Farm services. She is always courteous, friendly and above all a total professional."

"Chris made the experience flawless with selecting a bundled insurance package. I highly recommend working with them!"

"They're service is always rewarding and Chris knew me by name and he was very concerning and kind."

"I’ve been a State Farm policy holder (both auto & home) for many years. Whether I’m making a claim, requesting a quote or just have insurance coverage questions, Cheryl is amazing. She’s very hands on and it’s evident that she truly cares about their clients."

"They have always been a great service to me for over 50 years"

"I've been with Paul Counts for almost 20 years and they have been great! They are great at getting back to you and letting you know the status of your policy."

"Cheryl provided outstanding customer service! She was professional, attentive, and genuinely helpful from start to finish. She took the time to listen, answered all my questions clearly, and made the entire experience smooth and stress-free. I truly appreciate her patience and dedication—excellent service all around!"

"Cheryl is amazing, I've been so please with whatever rask she is handling for my home bundles and or business, she has been my primary contact point since 2012, she's always at the job, rarely unavailable, and if you cant reach her? No worries, she WILL call you back! Simply amazing 👏 🤩"

"I’ve been with Paul Count for over two decades and at all times my encounter with Cheryl has been nothing but respectful and responsive in whatever you may request. I have recently come into contact with Guillermo and he’s very polite and always eager to assist in matters at hand."

"Cheryl has been extremely wonderful, very professional and always business minded thru out the years that I've been with State Farm."

"I want to thank Ms. Cheryl for her openness and kindness and patience. She will take her time to explain things to you in ways one can understand. I guess after being in this business for years, she has become the best. I recommend State Farm with a 5 Star. I want to appreciate Mr., Count too for how he appreciate his customers. Kudus to you guys!"

"I have been with State Farm since 1998 (27 years). In 2003 Paul Count's established his State Farm office at the time in College Park, MD and I walked in and never walked out. To this day after 22 years he is still my State Farm agent. They are now in Odenton, MD and still delivers great customer service to all their clients with respect and honesty. I have always done business with Cheryl who I consider a long time friend, and member of my family. She is always willing to help and get you the answers to your questions. But no matter who in the office helps you, you will always feel like a part of the family. Thank you for all the wonderful years with your State Farm Agency I look forward to many more years to come."